Privacy Policy
Effective Date: [25-03-2025]
MHK Carpenters (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with Australian privacy laws.
1. Information We Collect
We collect personal information necessary to provide our services effectively. This includes:
- Contact Details:Name, phone number, email, and address.
- Project Details:Information related to carpentry, renovation, or other services requested.
- Payment Information:Required for billing and payment processing (handled securely).
- Website Usage Data:IP address, browser type, and interactions on our website.
2. How We Collect Information
We collect personal information through:
- Direct interactions (phone calls, emails, online inquiries).
- Our website contact forms.
- Social media inquiries.
- On-site visits and consultations.
3. How We Use Your Information
We use the information we collect for:
- Providing and managing carpentry and renovation services.
- Communicating with clients regarding inquiries, quotes, and project updates.
- Processing payments and invoices.
- Improving our services and website experience.
- Complying with legal and regulatory requirements.
We do not sell or rent your personal information to third parties.
4. Information Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. This includes:
- Secure databases for storing client information.
- Restricted access to sensitive data.
- Secure payment processing methods.
However, no data transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Sharing of Information
We may share your personal information in limited circumstances:
- With contractors or subcontractorswhen required for project completion.
- With legal authoritiesif required by law or to prevent fraud.
- With service providerswho assist with website maintenance, payment processing, or other business operations.
All third parties handling personal information must comply with privacy obligations.
6. Cookies & Website Tracking
Our website may use cookies to enhance user experience and track website activity. You can disable cookies in your browser settings, but this may affect website functionality.
7. Your Rights & Choices
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or outdated information.
- Opt out of marketing communications at any time.
- Request deletion of personal data where legally permissible.
To exercise these rights, contact us at info@mhkcarpenters.com.au.
8. Third-Party Links
9. Changes to This Policy
Contact Us
For privacy-related inquiries, please contact us:
📧 Email: info@mhkcarpenters.com.au
📍 Address: ELTHAM VIC 3095
📞 Phone: 0447 786 877
